Privacy Policy
Your privacy matters to us at ShoreVectorStudio
Information We Collect
When you reach out about corporate floral designs or gift services, we gather information you submit willingly. This may include your full name, company name, email, phone, delivery locations, and particular preferences for your floral requests. Payment details are collected at order time and are handled securely by our payment partners.
For our corporate clients, we may collect additional business particulars such as company registration data, preferred delivery timelines, and budget expectations, enabling us to tailor our service to your business needs.
Our site automatically gathers technical details when you visit, including IP address, browser type, device information, and navigation patterns. We use this to enhance site performance and understand how customers discover our offerings.
How We Use Your Information
We primarily use your personal data to fulfill orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your requirements, and communicating about your service needs.
We also analyze information to improve our services and the overall website experience. This helps us identify which corporate floral services are most valuable to clients and how we can better support the business community in United Kingdom.
Information Sharing and Disclosure
ShoreVectorStudio is committed to privacy and does not sell personal data to third parties. We share information only as needed to deliver our services or when required by law.
We may share essential information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it solely for the specific services they provide to us.
We may disclose information if required by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and deploy suitable technical and administrative safeguards to shield it. This includes secure storage, encrypted transmissions, and restricted access to personal information inside our company.
Secure Storage
We store personal data in protected systems with access restrictions and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information as it travels between your browser and our infrastructure.
Limited Access
Only authorized staff who require the data to deliver services can access customer information.
Although we deploy robust security measures, no online transmission method is 100% foolproof. We continually update our security practices to guard against emerging threats.
Your Privacy Rights
You hold important rights regarding your personal data. In accordance with applicable laws, you may be entitled to access, amend, erase, or limit how your information is used.
To exercise these rights, contact us using the information at the end of this policy. We will respond within a reasonable timeframe as required by law.
Data Retention
We keep personal information only as long as necessary to provide our services and meet legal obligations. Retention periods vary by data type and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order information: about three years after last service interaction
- Payment transaction records: around seven years for tax and accounting requirements
- Website analytics data: roughly two years and two months for service improvement analysis
- Marketing communication preferences: until you unsubscribe or two years of inactivity
Cookies and Website Tracking
Our website utilizes cookies and similar technologies to enhance your browsing experience and to understand how visitors interact with our site. Cookies help us recall your preferences and assess site performance.
You can adjust cookie settings through your browser preferences. However, disabling certain cookies may affect how the site functions. For detailed information about our cookie practices, please review our Cookie Policy.
Third-Party Links
Our website may include links to third-party websites or services. This privacy policy covers only ShoreVectorStudio and our website. We are not responsible for the privacy practices of external sites.
We encourage you to review the privacy policies of any third-party websites you visit through links on our site.
Policy Updates
We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When major updates occur, we will refresh the "Last Updated" date near the top of this policy.
We invite you to review this policy periodically so you stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.
Contact Us About Privacy
ShoreVectorStudio Privacy Team
42 Petal Lane, London
London, United Kingdom W1J 5AB
Email: [email protected]
Phone: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to respond to all privacy requests within about a week.